Payment Methods | Dawnsk
Custom Order Payment Process
Dawnsk's featured designs and one-on-one custom orders are made to order. Shoes are sourced and hand-painted only after the order details have been confirmed; they are not ready-stock items.
Because every order requires confirmation of the shoe model, size, design details, and payment amount, each order is manually reviewed. Available payment methods depend on the order type, destination, currency, and the payment options shown at checkout or provided by Dawnsk.
Payment Options
1. Featured Design Orders
After selecting a featured design from our website, you can place your order using the payment options shown on the product page and at checkout.
After submitting your order, please follow the order confirmation instructions and contact Dawnsk with your order number so we can verify:
- Shoe model and design
- Men's, women's, or children's version
- Size and recipient information
- Design details or requested adjustments
- Final payment and production arrangements
If any order details still need confirmation, shoe sourcing and production will be scheduled only after all required information has been confirmed.
2. One-on-One Custom Orders
One-on-one custom orders require design consultation and a formal quotation before payment.
The formal quotation will typically include:
- Shoe model and size
- Design details and hand-painted area
- Customization fee
- Design deposit
- Remaining balance
- Shipping and other confirmed fees
- Estimated production timeline
Once you have reviewed and confirmed the quotation, please pay the design deposit using the payment method provided by Dawnsk.
3. Design Deposit
The design deposit confirms the commission, starts the custom design process, and reserves the corresponding design and production schedule.
Dawnsk will begin the following only after the deposit has been confirmed:
- Finalizing the design direction
- Creating sketches or concept artwork
- Preparing the shoes and materials
- Scheduling production
The design deposit is applied toward the final order total and is not an additional charge.
The deposit amount depends on the design, shoe model, and formal quotation, so it may vary by order.
If you request a cancellation or change after design work has begun, the deposit and any applicable refund will be handled according to Dawnsk's Refund Policy and the actual stage of service completed.
4. Final Confirmation & Remaining Balance
Once the artwork is complete, Dawnsk will provide photos or videos of the finished pair so you can confirm the overall composition, color palette, and hand-painted details.
After the finished work and shipping information are confirmed, the order proceeds to remaining-balance settlement and shipping arrangements.
The remaining balance is generally calculated as follows:
Final confirmed order total − deposit already paid + any additional fees confirmed by both parties.
If additional design work, a shoe-model change, or other approved additions arise during production, the related fees will be explained before the remaining balance is settled.
5. Taiwan COD for Remaining Balance
Customers in Taiwan may request cash on delivery (COD) for an eligible remaining balance, subject to the order details and logistics conditions.
Please note:
- COD applies only to eligible remaining balances.
- The design deposit must still be paid before design and production begin.
- Not every Taiwan location, delivery address, order amount, or logistics method is eligible.
- COD availability must be confirmed by Dawnsk before shipment.
- Any collection service fee, delivery fee, or other logistics charge will be explained before shipment.
- The recipient's name, phone number, and address must be complete and accurate.
If the order or delivery conditions do not meet COD requirements, the remaining balance must be paid before shipment.
If a package is returned because of refusal, no recipient, incorrect contact information, or another recipient-related issue, the follow-up handling and any applicable fees will be determined according to Dawnsk's Shipping Policy, Refund Policy, and the actual logistics situation.
6. Hong Kong & Other Regions
For orders to Hong Kong and other countries or regions, the remaining balance generally must be paid before shipment.
After the finished work and remaining balance are confirmed, Dawnsk will complete final preparation, packaging, and shipping, and provide tracking information after dispatch.
Available payment methods, currencies, and payment details are based on the information shown at checkout or provided by Dawnsk when the order is confirmed.
Payment Confirmation
After making a payment, please keep your order number and relevant payment records.
If the payment method requires manual verification, Dawnsk will update the order status and arrange the next stage after the payment has been confirmed. Until verification is complete, the order may temporarily appear as pending payment or pending confirmation.
To help us verify the payment quickly, please provide the following when requested:
- Order number
- Payer's name
- Payment date and amount
- Transaction record or payment screenshot
- Payment method used
Do not send full credit card numbers, security codes, or online-banking passwords through Instagram, LINE, WhatsApp, or Email.
Payment Issues
If the payment page shows a failed or processing status, or you do not receive an order notification immediately, first check:
- The payment status shown at checkout
- Your email for the order notification
- Your bank or payment provider's transaction record
- Whether your billing and contact information were entered correctly
If you cannot confirm whether the payment was successful, please do not submit another payment. Instead, send Dawnsk your order number and relevant screenshots so we can verify the transaction.
If a duplicate payment occurs, we will review the transaction records, payment channel, and order status before confirming the appropriate resolution.
Currency & Fees
The currency displayed on the website may vary depending on your browsing region or selected market.
The final payment amount, settlement currency, and exchange rate are determined by the information shown at checkout, the payment provider, and the issuing bank.
Cross-border payments may involve exchange-rate differences, foreign transaction fees, bank handling fees, or other payment-provider charges. Any fees charged by banks, card issuers, or third-party payment services are subject to their respective terms.
Contact Us
Instagram
@dawnsk_custom
LINE
ID: @dawnsk
WhatsApp
+852 4750 6376
Email
contact@dawnsk.com
Response Time
We typically reply within 24 hours.
Important Notes
Please review the order details, shoe model, size, design direction, payment amount, and recipient information carefully before making any payment.
One-on-one custom orders should be paid according to the formal quotation provided by Dawnsk and confirmed by the customer. Do not make payments based only on previous orders, sample prices shown on product pages, or unconfirmed chat messages.
Design deposits, remaining balances, COD arrangements, cancellations, and refunds are handled according to the actual order conditions, service progress, and Dawnsk's website policies.
Dawnsk will never ask you to send full credit card numbers, security codes, account passwords, or other sensitive payment-verification information through chat messages. If you receive a suspicious payment request, verify it through Dawnsk's official contact channels before taking action.