Privacy policy

Last updated: July 6, 2026

Thank you for choosing Dawnsk.

Dawnsk respects and values the privacy of every customer and is committed to providing a safe, transparent, and trustworthy shopping experience.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you browse this website, purchase products, submit customization requests, subscribe to our newsletter, or contact us.

By using this website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

What Information Do We Collect?

To provide product sales, custom design, and after-sales services, we may collect information that you voluntarily provide or that is generated when you use the website, including:

Contact Information

  • Name
  • Email address
  • Contact phone number
  • Shipping address
  • Billing information, where applicable

Order Information

This may include:

  • Product details
  • Order history
  • Shipping information
  • After-sales service records
  • Customization requirements

Payments are processed by third-party payment service providers. Dawnsk does not store your full credit card or debit card information.

Custom Design Information

If you contact us through Email, Instagram, LINE, WhatsApp, or a website form, we may retain the design requirements, reference images, sizes, shoe information, and related communications you provide in order to complete the design, production, and after-sales service.

Website Usage Information

When you browse this website, we may automatically collect certain information, such as:

  • IP address
  • Browser type
  • Device information
  • Cookies
  • Website browsing activity

This information is primarily used to improve website functionality, enhance the user experience, and maintain website security.

How Do We Use Your Information?

We may use your personal information to:

  • Process orders and arrange product delivery.
  • Provide custom design and after-sales services.
  • Respond to your inquiries and provide customer support.
  • Send order notifications and shipping information.
  • Send member offers, new product information, and brand updates to customers who have agreed to subscribe.
  • Improve website functionality and analyze website usage.
  • Maintain website security, prevent fraud, and comply with applicable legal requirements.

Cookies

Dawnsk uses Cookies and similar technologies to provide a better website experience, such as saving shopping cart contents, remembering website preferences, analyzing website traffic, and improving website performance.

You can manage or disable Cookies through your browser settings, but some website functions may be affected.

How Do We Protect Your Information?

We use reasonable technical and administrative measures to protect your personal information, including SSL encryption, secure payment mechanisms, and website security management.

Your personal information will be retained only for as long as necessary to complete transactions, provide services, fulfill legal obligations, and provide after-sales service. Once the purpose of retention has been fulfilled, we will delete or anonymize the relevant information in accordance with applicable law.

Except as necessary to complete orders, provide services, comply with legal requirements, or with your consent, Dawnsk will not sell, rent, or arbitrarily disclose your personal information to third parties.

Third-Party Services

To provide complete and secure website services, we may use third-party service providers, including but not limited to:

  • Shopify
  • Shopify Payments or other payment services
  • Google Analytics
  • Google Ads
  • Meta (Facebook / Instagram)
  • PayPal, where applicable
  • Shipping and logistics partners

These service providers process your information only to the extent necessary to provide the relevant services and manage that information in accordance with their respective privacy policies.

Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal information.
  • Correct or update your information.
  • Request deletion of your information, except where retention is required by law.
  • Stop receiving newsletters or other marketing communications.

If you wish to exercise any of these rights, please contact us using the information below.

Policy Updates

Dawnsk reserves the right to modify or update this Privacy Policy at any time.

The latest version will be published on this page and will be effective as of the “Last updated” date shown on the page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email:
contact@dawnsk.com

Dawnsk believes that trust comes from transparency and respect.

We will continue to protect your personal information responsibly and strive to provide a safe, secure, and trustworthy shopping experience.

Thank you for your trust and support.